The Telecommunications Regulatory Authority (TRA) of Bahrain announced that it had received the European Foundation for Quality Management (EFQM)’s “Recognised for Excellence 4 star level” Award, becoming the first organisation in Bahrain to have received such an honour. 

The TRA began the work towards meeting the EFQM’s requirements in 2013 where an assessment team from their headquarters in Belgium set forth recommendations that would help the TRA qualify for recognition which lead to the first milestone, receiving the certificate for “commitment to excellence”, and becoming members of EFQM. TRA set a work plan based on EFQM’s recommendations that target areas of focus such as leadership, strategy, people, and stakeholders. 

SOURCE: GULFINSIDER